» Signup to Manage & Pay Bills

The helps the patients of NorthShore University HealthSystem to get better medical care and that too from the comfort of their homes. The NorthShoreConnect is the application that keeps the patients connected to their doctors, gets them their test results, and also helps them to book or reschedule their appointments. In order to make the most out of the application, one would need to and once the signup process is completed, the patient is good to use all the advantages that the app offers.


Signing up on NorthShoreConnect:

If you are a patient of the NorthShore University Healthsystem and would like to signup for their online services then you will have to visit their website, Here, the easiest way to signup is to use their online registration process. You will find a button that says ‘register now’ and on clicking on that, you will need to fill up these details for getting registered with the app:

  • You will have to give your access code that you can get from your physician at the hospital. You will have no need for this code once you have signed up on the website.
  • You will also need to provide your social security number.
  • Lastly you will need to fill in your date of birth.

After you have filled up the mentioned information, you will need to click on the ‘next’ button and follow the instructions on the next page and that will successfully sign you up on NorthShore Connect.

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In case you do not have an access code, you will need to follow another process to sign up. Here also you will need to provide some information; like:

  • Your name
  • Your complete address
  • Your date of birth and gender
  • Your contact information
  • The last four digits of your social security number.

Filling up the information will take you to the next page and following the instructions there would ensure that you have completed your signing up process successfully. 

Paying your bill on NorthShoreConnect:

When you have an account on NorthShoreConnect, paying your bills for your doctor visits will be easier. You will be able to pay your bills from your account only. The mode of payment will be online and you can use your credit or debit card for paying. 

The website of NorthShore Connect gives you the facility to pay as a guest. You can have a guarantor account from where you can pay all your bills. In order to pay, you can look up your account number or search for the guarantor name that is mentioned on your bill. 


Having a visit account on NorthShore Connect helps to group all your hospital charges together to bill your insurance and generally represents your billing activities done on a single visit to the hospital. You can also choose to have more than one account, each of which will have their own balances. 

Resolving billing issues on NorthShoreConnect:

If you face issues with billing on the NorthShore Connect website or application then you can get in touch with the customer service team that the site offers. Billing issues can often be complicated and you might need personalized assistance on your particular issue. In order to get in touch with the customer service team, you will have to follow these steps:

  • As the first step, you will have to log in to your NorthShoreConnect account.
  • You will then have to hover over the option ‘Message Center’ and then click on ‘Customer Service’.
  • You will then be taken to a page where you will have to select ‘Billing issue’.
  • Finally, you will have to write your issue in the comment box and send the message. Make sure to write your issue in detail so that the customer service team can help you with their best resources.

Once you are through with the entire process, you can be certain that someone from the customer care team will reach out to you in some time and resolve whatever issue you are having with billing.

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Finding what you need on NorthShoreConnect:

After setting up your account on NorthShore Connect you might initially find it difficult to understand where to go for what. In that case, the new tour of the website will help you. You can take this tour as it would help you with locating the options within the website and where you will need to click for which service. In order to take the tour of the website, you will need to:

  • Log in to your NorthShoreConnect account.
  • Click on the ‘Take a Tour’ option that is located on the top right corner of the page.

The tour will clear your doubts about navigating through the website and will make your experience on using the application smoother and seamless. 

Locating your appointment on NorthShoreConnect:

If you have booked an appointment with a doctor with NorthShore Connect and want to locate the address for your visit, then you will have to follow a few steps:

  • First you need to log in to your account.
  • Then you will need to hover on the option of ‘visits’ and then click on ‘Future Appointments’.
  • You will be taken to the next page then where you will have to select the appointment that you will be visiting.
  • Here you will find the address that you can enter on Google Maps to reach without any hassle.

In case you need to visit a lab for picking up your test results or any other purpose, you can view the list of NorthShore Laboratory Locations, available on the website.


These primary details about the NorthShore Connect will help you to sign up successfully on the website and make the most out of their services. Having an account on NorthShore Connect will ensure that you get your test results online as well. Their sign up process is easy and you can enjoy family access.

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In the time of the Covid 19 pandemic, having online access to a medical facility undoubtedly helps a lot of people. With the NorthShore Connect app, available on both iOS and android, you will be able to book, cancel or reschedule your appointments without leaving your house.

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